UK Returns & Replacements

From receiving your goods you have up to 30 working days to notify us that you wish to cancel your order and will be returning the goods for a refund or replacement. You can notify us via an Email, fax, letter or a phone call. It is your responsibility to take reasonable care of the goods and to pay for their return to AWB (unless they are faulty or were sent in error). If the goods are faulty or the order was sent incorrect, please contact us before sending back the garments as we will arrange pick up of the goods or send you a stamped packet to send the goods back to us.  We advise that clothing only be tried on indoors to avoid any unnecessary damage to the garments. Refunds will not be issued if the garments are received damaged and/or with marks, stains on (especially make up).  We can offer a collection service but this will be at an additional charge to you (unless items are faulty or sent in error).

Please note: Embroidered and personalised garments cannot be refunded (unless faulty or sent in error) as they are classed as bespoke garments.

For our full Terms & Conditions Click Here

You can download our returns form by clicking on the image below.

AWB Textiles Returns Form

UK Faulty & Item Errors

If you receive items in error or you deem them to be faulty please contact AWB as soon as possible so we can arrange a collection via courier or send you a stamped addressed packet for their return. We will either offer replacement goods or a full refund.

For our full Terms & Conditions Click Here