Telephone Orders Welcome

Monday to Friday 8am-5pm (office only)

01288 353281

(Shop open Mon to Sat 8.30 to 5.00)

Telephone Orders Welcome

Monday to Friday 8am-5pm (office only)

01288 353281

(Shop open Mon to Sat 8.30 to 5.00)

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Terms & Conditions

1. General

1.1 We reserve the right to change, or to withdraw from sale, any of the items shown on this website.

1.2 We make reasonable efforts to maintain consistency of colour, but the colour of our products may differ from those shown on this website. There may also be colour variations between different batches of the same product.

2. Despatch and Delivery

2.1 If we receive your order before 12:00 noon UK time on a working day (Monday-Friday, except UK public holidays), we aim to despatch your goods on the same day, otherwise on the next working day (subject to availability from stock). However we cannot guarantee the timing of despatch or delivery of any goods.

2.2 You must tell us in writing, within 7 days of the date of your order, of any claim for non-delivery, late delivery, or damage to goods in transit. Our liability in respect of such claims is limited to replacement of the goods or refund of the price (at our discretion) and does not extend to any indirect or consequential loss.

3. Prices

3.1 All prices quoted on this website exclude carriage. Any applicable carriage is payable in addition to the quoted price.

3.2 You will pay our reasonable extra charges in respect of any special arrangements made at your request in order to expedite delivery; and any costs, expenses and liabilities we incur where you give inadequate or inaccurate instructions.

4. Payment

4.1 Payments for goods supplied, whether or not invoiced, will become immediately due if any of the events set out in clauses 5.2(a) to (c) occurs.

5. Ownership

5.1 We retain absolute legal ownership of the goods until the price of them, and of any other goods delivered to you subsequently, but prior to the date of payment, has been paid in full.

5.2 If: (a) you do not pay any invoice of ours within 7 days after it has become due or (b) the members of your company pass or call a meeting to pass a resolution for winding up, or if a petition for winding up, administration or bankruptcy is presented against you, or (c) you become subject to a winding up, administration or bankruptcy order, or to any distress or execution on or receivership over any of your assets

then you shall cease at once to use any of our goods not then paid for and shall on demand return to us any of them remaining in your possession.

5.3 Nothing in clauses 5.1 or 5.2 gives you the right to return goods without our consent otherwise than in accordance with our returns policy referred to in clause 8.

6. Force Majeure

6.1 Where we are unable to perform due to any circumstances beyond our control we may suspend performance while those circumstances subsist, and subject to clause 7.1 any agreed date or period for delivery shall be regarded as extended accordingly.

7. Suspension and Cancellation

7.1 If any period of suspension of deliveries under clause 6 lasts for more than three months, either of us may cancel the contract by written notice without penalty.

7.2 If any payment due to us from you under this or any other contract is in arrears, we may suspend further deliveries of goods, and if payment is not made within 7 days after we have requested payment in writing we may cancel any of those contracts and re-sell the goods concerned without incurring any liability to you.

8. Returns Policy

8.1 You may return any product for a full refund within 14 days of delivery providing that it is in perfect resaleable condition. Your refund will include the full value of the items returned minus the cost of carriage from us to you. You will be liable for the cost of returning the goods to us and organising their return by suitable carrier or postal service. By 'resaleable condition' we mean the product has to be unused, in it's original packaging and unmarked. It is perfectly acceptable for you to try on the garments. Garments that are worn, washed, marked or personalised in any way will not be accepted as returns. Should any item be delivered to you in an unsatisfactory condition or should there by any shortages, please notify us within 2 (two) working days and we will rectify the situation. Returns to be sent to: A W Bent, Union Mill, Stratton, Bude, Cornwall, EX23 9AL.

9. Limitation on Liability

9.1 We will refund or credit the price of faulty goods, or replace them (at our discretion) but we will not be liable to you for any other loss or damage, direct or indirect, consequential or otherwise, whether or not we have been negligent, but subject to clause 9.2

9.2 Nothing in these Terms and Conditions affects our liability for death or personal injury resulting from our own negligence.

10. Jurisdiction

10.1 This contract is governed by and is to be construed and interpreted exclusively in accordance with English Law and both parties submit to the exclusive jurisdiction of the English Courts.